Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative?

We are looking for Intern – Customer Experience Analyst to make an impact!

At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.

What you will do:

As part of our Customer Quality & Satisfaction (CS&Q) team you will

• Manage 2021 overall experience survey campaign in Taiwan, including pre-campaign preparation, interviewer audit, alert management, and result analysis
• Support Customer Voice adoption initiatives
• Support FAQ backstage management, coordinating with offer marketers/PAE for the content

Experience and skills we are looking for:

• Students who are currently pursuing Bachelor of Business or equivalent
• Data analytics (Excel, minimum level required: be familiar with vlookup and pivot table)
• Good communicator
• Video editing skill is a plus but not necessary
• Prior internship experience in similar function will be an added advantage
• Able to communicate effectively bilingually in English & Mandarin
• Able to intern for at least 6 months

We are looking forward to welcoming you in our team!

Application: Pls send CV to ray.chang@se.com